Job Details:
Position: Virtual Assistant (VA)
Salary: $1,000 - $1,200 USD
Language: English (required)
Schedule: Mon-Fri - From 09:00 AM to 06:00 PM (EST)
Location: Remote
Expected Start Date: Monday, April 22nd, 2024
About Us:
Veta Virtual is a rapidly growing company that is redefining the traditional virtual receptionist industry. We are actively seeking energetic and passionate people who are eager to learn and grow. We aim to change how businesses work by streamlining how they interact with their customers. Veta Virtual was founded in 2021 and is currently growing very fast year over year. We are bootstrapped and our mission is to make a long-term positive impact with sustainable business practices. Culture and people drive our mission, not money.
Companies have a tough time handling lots of phone calls and other client interactions, and we're here to help. We make communication smooth and easy. Our strength is in providing a flexible and highly personalized service that meets the unique needs of each of our clients and makes our client’s customers extremely happy. If you're excited to be part of a company that's trailblazing a new path in an old industry and want to immensely grow your skills and career, Veta Virtual is the place for you!
Who You Are:
We are seeking 2 friendly and knowledgeable Virtual Assistant to join our team. Our client is a high-growth marketing agency with offices in Canada and the US who are looking for more administrative help.
Primary Responsibilities:
- Monthly Reporting: prepare accurate monthly reports through diligent note-taking, spell-checking, and incorporating relevant data
- Onboarding Support: facilitate the onboarding process by duplicating essential documents, setting up Slack channels and Asana projects, and executing necessary reports.
- Task and Project Management: effectively handle Asana tasks and projects by generating them in response to incoming emails.
- Phone.com System Maintenance: maintain the Phone.com system by adding personnel and updating the holiday schedule for seamless management.
- Lead Tracking: track and record lead sources, inputting data into the sales spreadsheet for informed decision-making.
- Platform Audits: conduct comprehensive audits on various platforms (Bright Local, exclusivity tracker, GBP Manager) to ensure adherence to standards and regulations.
- Vacation Schedule Coordination: coordinate vacation schedules by scheduling reminders and effectively communicating expectations to employees.
- Client Relationship Management: manage client relationships by adding new clients, highlighting cancellations, and updating formulas for monthly sales leads.
- Website Enhancement: enhance the online presence of the company website by adding blogs, formatting content, and ensuring consistency in style and tone.
- Comprehensive Support: provide comprehensive support by monitoring the VP email inbox, managing calendar bookings, triaging inbox emails, and promptly adding tasks in Slack and Asana.
Qualifications:
- Minimum 3-4 years of administrative assistant experience
- 2-3 years of SEO and Marketing Experience (preferable)
- A quiet work environment
- Computer and headset with microphone
- Stable internet connection
- Strong memory and typing speed (50 WPM minimum)
- Excellent communication skills and professional demeanor
- English Proficiency Certificate (preferable)
We offer a fully remote work opportunity and provide paid training as well. If you are ready to excel in a dynamic role and contribute to the success of our clients, contact us today!